Frequently Asked Questions
Answers for businesses and organizations planning print shop pickup,
local printing delivery, shipping and multi-location fulfillment.
What delivery and pickup options do you offer?
Eligible orders may be prepared for pickup at the Sacramento print
shop, local delivery within the service area, shipping or
multi-location fulfillment. Availability depends on the product,
order size, package dimensions, destination, access requirements
and requested date.
Where do I pick up my printing order?
Completed pickup orders are available at Sunlight Graphics, 2531
Alta Arden Expy, Sacramento, CA 95825. Please wait until you receive
confirmation that the order is complete and ready before arriving.
Do you deliver printing orders across Greater Sacramento?
Local delivery may be available in Sacramento and surrounding
communities, including Elk Grove, Roseville, Rocklin, Folsom,
Rancho Cordova, Citrus Heights, West Sacramento and other nearby
areas. Availability and pricing depend on the exact destination,
order size, access conditions and requested date.
Is delivery included with every printing order?
Delivery is not automatically included with every order. Delivery,
shipping or fulfillment charges and any applicable promotional
eligibility are reviewed according to the product, order value,
package dimensions, destination and current terms before the order
is approved.
Can someone else pick up my order?
An authorized representative may be able to collect the order when
the customer provides the person’s name in advance. The pickup
contact should know the business or customer name and the relevant
order information.
Can you deliver large signs, banners and event displays?
Delivery may be available for eligible large signs, banners,
display boards, retractable banners and event graphics. Provide the
finished dimensions, quantity, destination, receiving access,
loading conditions and required date so the delivery scope can be
reviewed.
Can you ship printing orders outside Sacramento?
Shipping may be available depending on the product, package size,
weight, destination and required date. Large, fragile, oversized or
installation-sensitive products may require special packaging or
another fulfillment method.
Can you split one order between several locations?
Yes. Multi-location fulfillment may be available when quantities,
destination addresses, package allocations, labels and delivery or
shipping requirements are provided before production. Additional
sorting, packing and fulfillment charges may apply.
How will I know when my order is ready for pickup?
Sunlight Graphics will notify the customer or designated contact
after the order has completed production, quality review and
packaging. Do not schedule pickup based only on an estimated
completion date; wait for the order-ready confirmation.
What information is needed for a delivery quote?
Provide the product types, quantities, finished dimensions,
destination address, recipient name and phone number, preferred
date, receiving hours, parking or loading information, stairs or
elevator access and any building, venue or department
requirements.